Machine operator performance is historically managed through average group feedback. At the individual level, the inability to self-regulate performance, low incentive to improve and for some mental anxiety from missed team goals. You have no idea whether you are part of the problem or part of the solution.
Traditional personalised feedback is problem focused, negative and demotivating.
By focussing on individual performance relative to the group through gamification, built on AI and trusted big data sets, operators have their best days at work, with personalised scorecards and automated improvement coaching.
· Create trusted personalised metrics which mean something to individual and that they can significantly influence by changing their behaviour,
· Present gaps in performance as opportunities with clear instructions on how to improve, and
· Closed loop feedback driving positive motivations and rewarding positive behaviours