The Procurement Puzzle: Where does Communicative Process Automation sit in procurement – OT, IT, or “decision systems”? Rethinking ROI models to value traceable, cross-functional decisions, not just production uplift. 

From Disruption to Dialogue: Instead of “white-collar elimination,” CPA reframes AI as an augmentation layer for engineers, controllers and planners – new skills for designing, supervising and negotiating with decision agents. 

Big vs. Agile Players: What makes CPA experiments stick in majors vs. mid-tiers? Lessons on governance, risk appetite, and local ownership when you introduce a conversational decision layer above the existing APC/MPC. 

Beyond Tonnage Metrics: Industry fixation on throughput hides the biggest opportunity: automating the conversation work (handovers, exceptions, trade-offs, ESG constraints). How CPA Expands AI’s Scope Beyond Pure Production KPIs.